Question 1

How long does delivery take?

Accepted Answer

Most orders are delivered within 3–7 business days, depending on your location.

Question 2

Is Cash on Delivery (COD) available?

Accepted Answer

Yes, COD is available on eligible orders across India.

Question 3

What is the return policy?

Accepted Answer

Products can be returned within 7 days of delivery if they're damaged, defective, or not as described.

Question 4

Are the products genuine?

Accepted Answer

Yes, every seller on ShopIndia Mart is verified, and products are sourced directly from them.

Question 5

How do I track my order?

Accepted Answer

Once shipped, you can track your order from the "My Orders" section of your account.

Cooling & Ventilation

Frequently asked questions