Shipping Policy
At ShopIndiaMart, we work with Shiprocket's network of courier partners to deliver your orders across India, including for our own products and those sold by Marketplace Sellers.
Delivery Timelines
Estimated delivery dates are shown on the product page and at checkout, and vary based on:
- Your delivery pincode
- The product category (see "Category-Specific Delivery" below)
- The seller's pickup location
Typical delivery timelines range from 3–7 business days for most categories, and may take longer for remote or non-serviceable pincodes.
Category-Specific Delivery
- Home Furnishing, Bath & Personal Care, Kitchen & Dining, Home Decor: Standard delivery, 3–7 business days
- Electronics & Appliances (AC, Washing Machine, Refrigerator, etc.): May require special/heavy logistics handling; delivery timelines may be longer (5–10 business days), and installation (where applicable) is coordinated separately
- Groceries & Daily Essentials: Prioritized for faster delivery due to the nature of the product
- Furniture: Bulky item delivery, timelines communicated at the time of order confirmation
Shipping Charges
Shipping charges (if applicable) are calculated based on weight, dimensions, delivery location, and are displayed clearly before you complete your purchase. We may offer free shipping on select products or above a minimum order value, as indicated on the platform.
Order Tracking
Once your order is shipped, you will receive a tracking link via SMS/WhatsApp/email. You can also track your order anytime from the "My Orders" section of your account.
Serviceability
We currently deliver to pincodes covered by our courier partners. If your pincode is not serviceable at checkout, please contact our support team.
Delays
While we strive to meet estimated delivery timelines, delays may occasionally occur due to courier constraints, weather, regional disruptions, or other circumstances beyond our control. We appreciate your patience in such cases.
Need Help?
Contact us at support@shopindiamart.com or +91 8750684000 for any shipping-related queries.